Common queries answered
Frequently asked Questions
Stock items are sent on a 48 hour courier service, next day is available at an additional cost.
We offer a 30 day returns from receipt of goods. Returns are subject to restocking charges up to 30% and must be in a saleable condition.
Once your order has been dispatched it can be difficult to change the delivery address due to the quick delivery, it will depend on how far along your order has got in the delivery network, however, we will always try our best to help. Please contact us as soon as possible should you need to change your delivery address.
At present we are not able to provide any tracking details for orders, however, if you contact us we will do our best to give you accurate information regarding the progress of your delivery.
You can either fill out the form on our contact page or by calling us on 01789 777933
Please contact us as soon as possible and we will do our very best to correct this, though, it may be subject to extra delivery charges.
At present we only deliver to the UK and Ireland. If you live outside of the UK please contact us for a delivery quote.
The majority of orders will be sent as in one parcel, though larger items of multiple quantities are likely to arrive in multiple parcels.
Still need help?
Get in touch with us
Telephone:Â 01789 777933
e-mail:Â sales@muttons.co.uk
Address:Â Muttons Country Store LTD, Southerly Park, Binton, Stratford Upon Avon, CV37 9TU